- Home
- FAQ
FAQ
Frequently asked questions
Applying
Applying to study
Which programme should I apply for?
It depends on whether you intend to practise professionally or to understand the subject for yourself. The acupuncture diploma is the route to practising acupuncture; Chinese herbal medicine adds prescribing; Tui Na is a one-year certificate that stands alone; and Chinese Health Literacy assumes no prior knowledge at all. The programmes page compares them side by side. If you are still unsure, ask us — we would rather advise you properly than process the wrong application.
Do I need a science degree, or any prior qualification in medicine?
No. Most of our students come from outside healthcare, and the professional programmes assume no prior clinical knowledge — they teach anatomy, physiology and pathology from the beginning. There are literacy and numeracy expectations, and entry requirements differ by programme, so check the entry requirements page for the one you are considering. If you are unsure whether your qualifications count, ask us before applying: we assess prior experience as well as certificates.
What does the application process involve?
An enquiry or open day visit, a check that you meet the entry requirements, a written application, and usually a short conversation with a tutor — in person or online. Offers are made after that and include the fee position and payment options. Full detail is on the admissions page. There is no charge to apply or to enquire.
When do programmes start?
The main intakes are in September and January, with some short courses running at other points in the year. Intake dates are shown on each programme page and are being confirmed for the next academic year: [DATES — TO BE CONFIRMED]. The key dates page carries the current position.
Can I visit before I apply?
Yes, and we would encourage it. Open days are free and include a tour of the teaching clinic and herb dispensary, a technique demonstration and the chance to talk to tutors and current students. Nothing is expected of you, and attending does not commit you to anything.
I have studied Chinese medicine elsewhere. Can I transfer or get credit for it?
Often, yes. Prior study and professional experience are assessed individually, and where learning outcomes have already been met, credit may be given against part of a programme. We will ask for evidence — transcripts, module outlines, certificates, and sometimes a practical assessment. Start with the college office and be prepared to send documentation: [APL PROCESS — TO BE CONFIRMED].
Studying with us
Studying with us
How much time will the programme take each week?
Contact hours vary by programme and are shown on each programme page. As a guide, part-time professional programmes are built around one teaching day or weekend a month plus evening online sessions, with additional study between taught sessions. Exact hours are being finalised: [CONTACT HOURS — TO BE CONFIRMED].
Can I study part-time while working full time?
Most of our students do exactly that. The pattern that works is unglamorous: small amounts of regular study rather than occasional heroic effort. The part that cannot be compressed is the practical teaching — the hands-on weekends are demanding, and you need to be present for them. Our article on part-time study sets out what students say about fitting it in.
Is teaching in English? Do I need to know Chinese?
Teaching is in English. Chinese terminology is taught alongside the English — including the characters and pinyin where meaning would otherwise be lost — but no prior knowledge of Chinese is assumed or required.
How much clinical practice will I get?
Every clinical programme includes supervised practice in the teaching clinic, starting with observation and progressing to treating patients under direct supervision. Students never treat anyone unsupervised at any stage, and every patient is assessed by the qualified supervisor first. Clinical hour requirements differ by programme and are set out on each programme page.
How will I be assessed?
Through a mixture of practical assessments, written work, case records and supervised clinical performance. Assessment criteria are published in advance, work is moderated, and there is an appeals route if you believe a decision was wrong — see the academic appeals section of the complaints procedure.
Can I study online?
Theory teaching is available online and in blended formats, and live online sessions suit students across the UK. Clinical practice cannot be done online — point location, needling technique and hands-on assessment have to be taught in person, with a supervisor in the room. The locations page explains what runs where, including our online provision.
What support is available if I am struggling?
Tell us early. There is a named point of contact for academic questions, adjustments can be made for a disability or a health condition, and where circumstances make study impossible for a period, interruption of study keeps your place and your completed assessments. The college would rather adjust the arrangement than lose a student who is capable of finishing.
Fees & funding
Fees and funding
How much are the fees?
The college publishes fees on enquiry rather than in a table on this website. Ask us and we will send a written quotation setting out the fee for your programme and what it covers. The reason for doing it this way is that we would rather explain the figures than have you compare numbers without knowing what sits behind them.
Can I pay in instalments?
Yes, instalments are available, and the number and timing are confirmed in your offer letter. An instalment plan is a payment arrangement, not a discount, and it does not change the total fee. If your circumstances change, talk to us before a payment is missed rather than after — see the terms & conditions.
Is there funding, a bursary or a student loan?
Whether a programme attracts student finance depends on its designation, and the college’s position is being confirmed: [CONFIRM — WHETHER ANY PROGRAMME IS ELIGIBLE FOR STUDENT FINANCE OR A BURSARY]. In practice most students fund study through instalments, employer support or savings. If your employer may sponsor you, we can invoice them directly once we have a signed authorisation.
What does the fee actually cover?
Tuition, assessment, teaching materials and supervised clinical practice within the programme. It does not cover travel or accommodation, professional body membership, DBS checks where one is required, or the insurance and registration costs of practising after you graduate. Your written quotation lists exactly what is included.
What happens if I withdraw — do I get a refund?
If you enrolled at a distance you have a statutory right to cancel within 14 days and receive a full refund. Beyond that, refunds follow the schedule in the terms & conditions, calculated against teaching not yet delivered. Non-attendance is not withdrawal: tell us in writing if you are leaving, because that is the date the calculation runs from.
Do members or alumni get a discount on short courses?
Professional Members and Friends of the College pay member rates on public short courses, and graduates receive discounted rates on CPD after completing a programme. Details are on the membership page, and any current concession is confirmed when you enquire: [CONCESSIONS — TO BE CONFIRMED].
Clinical services
Clinical services and consultations
Are the free community consultations really free?
Yes. There is no charge, nothing to pay on the door and no obligation to book anything further. A consultation lasts about thirty minutes and includes an assessment and general advice. It is a consultation service, not a course of treatment, and appointments are limited, so booking in advance is required. See free community consultations.
Do I need a referral from my GP?
No referral is needed to attend the teaching clinic or a free consultation. We do ask what treatment you are already receiving and what medication you take, because that affects what is safe. We would also encourage you to tell your GP that you are having Chinese medicine — not to ask permission, but so that both practitioners are working with the same information.
Can Chinese medicine replace my medical treatment?
No, and we do not present it as an alternative. It is not a substitute for emergency care, surgery, antibiotics, vaccination or mental health care, and you should never stop or reduce prescribed treatment because of anything you read here or anything a practitioner tells you. In an emergency call 999; for urgent help that is not life-threatening, call 111. See the health & medical disclaimer.
What happens at a first appointment in the teaching clinic?
The supervisor takes a full history, including your medical background and medication, and a student practitioner carries out the assessment under supervision — including tongue and pulse examination. You will be told what the assessment suggests, what treatment is proposed and what the alternatives are, and nothing happens without your consent. Appointments are longer than in a private clinic because teaching is part of what happens in the room.
Are there conditions you will not treat?
Yes. We do not treat medical emergencies, and we will refer you elsewhere where conventional investigation or treatment is what you need. Some conditions and some medications mean that particular techniques are contraindicated, and a practitioner will explain if that applies to you. Declining to treat is a clinical decision, not a judgement about you.
Can I see a qualified practitioner rather than a student?
A qualified supervisor is present at every teaching clinic session and is responsible for your care throughout, including assessing you before treatment. If you would prefer not to be treated by a student at all, tell us when you book — we would rather know. Our consulting and advisory services are delivered by qualified practitioners.
Membership
Membership
What membership tiers are there?
Four: Friend of the College for members of the public, Student Member (included automatically with enrolment), Professional Member for qualified practitioners, and Corporate Member for employers and organisations. The membership page sets out what each includes.
Do I have to be a student or a practitioner to join?
No. The Friend tier exists precisely for people who are neither, and who want to support the college’s free community consultation programme, come to lectures and receive plain-English explainers without enrolling on a programme.
What do members actually get?
Depending on the tier: priority booking for free consultations and lectures, member rates on CPD short courses, access to the recorded lecture archive and resource library, herb dispensary access at trade terms for professional members, and a named college contact for corporate members.
How much is membership, and how do I join?
Membership fees are available on enquiry and are confirmed in writing, with the benefits that apply to the tier you choose. To join, use the contact form and say which tier you are interested in. Professional membership requires evidence of your qualification before a directory listing is published.
Practical questions
Practical questions
Where are you, and how do I get there?
The main campus is in London, with teaching and community clinics in Birmingham and Manchester, and online provision for theory teaching. Addresses, travel details and opening hours are on the locations page. Specific addresses and transport details are placeholders in this build and are being confirmed: [ADDRESSES AND TRAVEL — TO BE CONFIRMED].
Is the building accessible?
Access differs by site, and some of our community clinics take place at external venues we do not control. Tell us what you need when you enquire — a step-free route, an accessible WC, a hearing loop, a quiet space or materials in advance — and we will check it and confirm in writing before you travel. See the accessibility statement.
Can I bring someone with me to an appointment?
Yes. You are welcome to bring a companion, and a chaperone can be provided where personal care is involved. If you would like someone present, or would prefer to be seen by a practitioner of a particular sex, say so when you book.
Do you photograph or film students and patients?
Not without consent. We do not photograph or film patients, and we ask students and attendees before using any image of them. The photographs currently on this website are stock images used under the Unsplash licence and do not show the college’s staff, students or patients — see the gallery for the full statement.
How do I give feedback or make a complaint?
Tell us directly first — most problems are resolved quickly, and a complaint about teaching, a service or a member of staff can be raised informally or formally under the complaints procedure. Complaints do not sit on a student’s record, and raising one will not affect your marks, your place or your care.
Is the website's health information reliable?
We try to make it so, and we publish how: articles are written or reviewed by someone with relevant expertise, they carry a byline, and corrections are dated and shown rather than made silently. We also say plainly where the evidence is weak or contested. Our editorial statement sets out the standard we hold ourselves to.
Still not answered?
Ask us directly
A note on answers here
These answers describe how the college works now. Some details — dates, fees, contact hours and access arrangements — are still being confirmed and are marked as placeholders elsewhere on the site. Nothing in this FAQ is a contractual commitment; where it differs from the terms & conditions or your written offer, those documents govern.
Health questions
We cannot answer questions about your own health by email. If you have a medical concern, speak to your GP. In an emergency call 999; for urgent help that is not life-threatening, call 111. See the health & medical disclaimer.
Ready to take the next step?
Whether you want to apply, book a free consultation or simply ask a question, the college office will point you in the right direction.